Issue: April 8, 2020

Snapchat, Gmail, Pinterest, and more face outages after Google Cloud failure

A Google Cloud outage is affecting many online platforms and businesses.

Cindy Harper

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Many internet platforms have been hit with outages today as users are reporting problems accessing Gmail, Google Cloud, Pinterest, Snapchat and more – according to Down Detector.

What happens when large parts of the internet rely on one company to stay online?

The issue started at 10:35am US/Eastern Time.

Google Cloud Platform (GCP) has confirmed to Reclaim The Net that it’s due to “an issue with Google Cloud infrastructure components” and after initially showing an “all green” status dashboard, it now admits “elevated error rates across multiple products.”

Google’s engineering teams are scrambling for a fix.

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What’s affected: GCP said its App Engine, Dataproc, Cloud Logging, Firebase Console, Cloud Build, Cloud Pub/Sub, BigQuery, Compute Engine, Cloud Tasks, Cloud Memorystore, Firebase Test Lab, Firebase Hosting, Cloud Networking, Cloud Data Fusion, Cloud Kubernetes Engine, Cloud Composer, Cloud SQL, and Firebase Realtime Database are all likely to be experiencing elevated error rates.

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