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Tax filing services caught sending data to Facebook

Whether people have a Facebook account or not.

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Major tax filing services have been found using a simple piece of code called Meta Pixel, which covertly sends sensitive financial information to Facebook, according to The Markup. The tax filing services include TaxSlayer, TaxAct, and H&R Block.

The information sent to Facebook includes name, email, income, college scholarship information, filing status, and refund amounts. Facebook then uses the information to โ€œimprove its advertising algorithms.โ€

The information is sent whether or not someone has a Facebook account.

According to The Markup, TaxAct asks for personal information to calculate a taxpayerโ€™s returns. The information includes a taxpayerโ€™s income and their investments. Metaโ€™s Pixel code on the TaxAct website sends some of that information, including filing status, refunds, and gross income, to Facebook. The pixel code also sends dependentsโ€™ names in an obfuscated form, which, according to The Markup, can be reversed to reveal the true identity.

TaxAct also sends anonymized taxpayersโ€™ data to Google, through the analytics tool.

TaxSlayer, which completed the returns of 10 million taxpayers in 2021, sent Facebook taxpayersโ€™ names and the names of dependents. Facebook uses that data for its โ€œadvanced matchingโ€ system thatโ€™s designed to link internet usersโ€™ information to Facebook accounts.

The pixel code on H&R Blockโ€™s website collects information on a taxpayerโ€™s expense, usage of health savings accounts, and dependentsโ€™ college tuition grants.

Speaking to The Markup, tax filing service Ramsey Solutions said that it โ€œimplemented the Meta Pixel to deliver a more personalized customer experience,โ€ but they โ€œdid NOT know and were never notified that personal tax information was being collected by Facebook from the Pixel.โ€

โ€œAs soon as we found out, we immediately informed TaxSlayer to deactivate the Pixel from Ramsey SmartTax.โ€

TurboTax, owned by Intuit, uses Meta Pixel. However, it did not send personal financial information, only names and the last time a device logged in. Thatโ€™s because it does not use Meta Pixel past the sign in page.