Tutanota prides itself on being, in its own words, the world’s most secure email service – but it may not be accessible quite everywhere in the world.
Another point the company often makes is that end-to-end encrypted emails are stored on its own servers in Europe, where data protection and privacy laws are much more robust than in the US – but what good is that to US-based users, if they can’t even log into their accounts?
Namely, in a tweet posted on February 12 on its official account, Tutanota said it was continuing to receive reports from US users about AT&T blocking their access to the service.
“Dear AT&T please lift this block and give Americans the choice to use secure emails,” said the tweet, using a hashtag referring to net neutrality – apparently linking the power of ISPs in the US to throttle or block content with the current issues experienced by some of its users.
In an email, Tutanota said:
Reddit community about their inability to access either the app or the website from devices connected via AT&T only, and mostly on mobile, while wireless seemed to work.
As we await a resolution, or at least a clear explanation of these issues, it’s troubling to see that Tutanota, that positions itself as a secure and privacy respecting alternative to Gmail, might have more giants to worry about than only Google.
And AT&T is as big as they come – it’s only the world’s largest telecommunications corporation.
