Topic: social listening
Social listening involves monitoring online conversations to identify trends and sentiments, often under the guise of combating misinformation. This practice raises significant concerns about privacy and free speech, as it can lead to censorship and manipulation of public discourse. The use of social listening tools by organizations and governments highlights the potential for mass surveillance and the suppression of dissenting voices.
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WHO and European Commission Launch AI System to Monitor Social Media and Online “Misinformation” in Real Time
The line between safety and surveillance keeps getting thinner.
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WHO Expands “Misinformation Management” Efforts with “Social Listening”
Social listening strategies and tailored misinformation frameworks aim to shape public narratives across 17 island nations.
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UK Ministry of Justice Invests in Social Listening Tool
Monitoring online conversations.
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The WHO is monitoring online conversations and emotions, using “social listening” to change COVID narratives
Machine learning analysis is being used on people’s conversations.