Twitch streamer PayMoneyWubby was falsely banned and Twitch isn’t listening

Platforms don't seem to know how to make things right when they get things wrong.

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Twitch is yet again letting down its creators. This time, Twitch streamer PayMoneyWubby has been banned from the platform for what the platform says was breaking a rule. Twitch is ignoring his ban appeal.

PayMoneyWubby is a popular IRL streamer and YouTuber who got banned on November 15th for streaming in a restaurant.

The thing is, streaming in a restaurant (or a premises of commerce for that matter) isn’t exactly forbidden by the community guidelines. It is acceptable as long as the streamer has permission from the owner. Section 4 of Twitch’s terms of service makes this clear.

The streamer got banned and is being ignored… but he is not the only one

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However, PayMoneyWubby got struck by the ban hammer and when he reached out to Twitch to appeal the ban by proving that the had permission from the owner, the platform just ignored him.

By the time of writing this post, it’s been 5 days since the streamer got banned and, judging by the state of his channel (still down), it’s safe to assume that he hasn’t got a response yet.

His last update on the matter was on November 19th, when he took the discussion to Twitter and pointed out how he finds himself right now in “limbo” after being wrongfully banned from Twitch, a platform that is supposed to “support creators”.

It seems that Twitch is growing more unresponsive by the day, as these cases are becoming more common. A couple of weeks ago, Twitch streamer and partner Boneclinks got banned during an IRL Livestream, which resulted in the sudden loss of 80,000 followers.

Boneclinks had to wait for an entire week until Twitch finally decided to respond to him and lift the ban – which, by the way, should only have lasted 24 hours as it was based on a DMCA Claim.

Unfortunately, there is no bright side to this story, as Boneclinks got banned once more on November 18th without an explanation. As of now, he is stuck again in the long process of receiving an answer from Twitch Support.

PayMoneyWubby’s fans hope that this doesn’t happen to him as well, but given the fact that 5 days have passed without an answer, it is clear that he is already another victim of Twitch’s indifference.

Update – November 23, 2019: PayMoneyWubby has been unbanned.

Fabrizio Bulleri
Fabrizio Bulleri is a tech reporter with several years of experience covering the Asian tech market. He likes traveling and keeping up with everything digital-related. [email protected]