By the time you finish telling Meta’s AI how your boss ruined your life, a stranger halfway across the world might already be reading it over lukewarm coffee. The stranger’s job isn’t to help you heal; it’s to give your robot therapist a performance review.
According to contract workers speaking with Business Insider, Meta’s chatbot conversations aren’t the locked diary people imagine. They’re training material. And the “class” is staffed by low-paid raters in outfits like Outlier (owned by Scale AI) and Alignerr, who are tasked with grading how Meta’s AI handles your late-night oversharing.
